conversation
Problem at the Hotel On Telephone
#1
Yaya Reception : Good morning . Welcome to Montiene hotel. Neko : Yes,please. Hello! May I speak to the reception department please? Yaya Reception Yes,I’m reception. Do you have a reservations? Neko : Yes, I do. And I have some problem? Yaya Reception : What is your name? Neko : My name is Yanisa. Yaya Reception : Well,let me check-yes. May I help you? Neko : I want to change the room type. Yaya Reception : What kind of room you are booking? Neko : I had booked a single room,but my friends want to go with me and we want to live together. Can you recommend me? Yaya Reception : How many people? Neko : 5 people and me sum 6. Yaya Reception : Ok, 6 people.I suggest you the Suite room.I think it worth because many facilities such as Air conditioner , Cable TV,Complimentary bottle water , Refrigerator , Desk , Minibar -,Wi-Fi Internet Access , Hot and Cold shower , Extra bed upon request , Led smoke Detector - Bath tub , Hair Dryer , Coffee and tea maker facilities , DVD player and Living room
Neko : How much rate of the room ? Yaya Reception : 6,000 Bath per night ,ok? Neko : Alright ,I’ll take the one with sea view . Yaya Reception : Sorry sir, there is only one available.It’s a garden view,ok? Neko : Ok,not at all. Yaya Reception : Very well. I have your information, Madam. But you have to transfer half money for pledge, please. Neko :. That’s fine.I’ll transfer tomorrow. Yaya Reception : Everything is complete. Neko : One more thing. Please arrange one car from hotel to the airport we flight is landing at 11.00 a.m. in January 12th
Yaya Reception : Yes, sir . Neko : Thank you Yaya Reception : You ' re welcome.
#2
Yaya Reception :Good
Morning Miss Chatlada ,I’m Yaya reception
Amp :Okay, Good morning
Yaya Reception :I have some little problem to tell you , Are you free
to talk with me ?
Amp : Alright ! Show me what your problem.
Yaya Reception : Thank you , your credit card full of limit ,Do you
have a new one for me ?
Amp : Oh sorry I can’t ,I have one of credit card but I think I will borrow my
friend’s to pay you .
Yaya Reception :Alright . That’s ok I will waiting you today at
counter service, Are you free if before afternoon ?, please
Amp : Of course ,No problem . Thank you.
Yaya Reception : You're welcome .
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